Customizer App

Control the settings of your Sound World Solutions product wirelessly with one of our apps.

1. Personalize

Android Home Screen

Under the "Personalize" tab of the app, you can adjust the baseline setting of your device to your personal profile, or to one of three preset listening profiles.

Android Personalize Screen

By selecting to determine your preference, an automated program will walk you through a brief hearing screening, and then automatically program your device based on the results.*
Be sure your ear tip provides a snug fit and you are in a quiet room when using this program.

Android Presets

If you prefer, you can use one of the three preset listening profiles.

*Note: the personalization feature offered via the Customizer App is not a clinical diagnosis of your hearing, but rather a method to provide a custom amplification profile that is specific to your needs and preferences. We strongly encourage all prospective customers to see their hearing health professional on a regular basis.

2. Equalize

Android Equalizer Screen

After you have personalized your device or selected a preset, you can adjust individual settings for treble, mid, and bass frequencies for a truly customized user experience. You can also adjust the volume, similar to the volume buttons on your device.

3. Environmental Settings

Android Settings Screen

The "Settings" tab gives you the option to choose between three environmental settings designed to optimize the performance of the device in specific situations.

  • Everyday mode is your customized profile created through the personalization process.
  • Restaurant mode emphasizes the directional microphone to focus on sounds coming from in front of you and provide rejection of unwanted sounds in noisy environments.
  • Entertainment mode provides increased low frequency response for a more natural, balanced sound at musical or theatrical events.

4. Tools Screen

Android Tools Screen

Customize your device even further in the Tools Screen. You can select the voice prompts language, turn A2DP music mode on or off, and view the App User Guide.

For more information about customizing your amplifier or hearing aid, please see the User Guide here.


Customizer App for Apple iPhone
  • iOS 7 or later
  • iPhone 4S, 3rd gen iPad, iPad Mini or newer

Customizer App for Android SmartPhone & Tables
  • Android 2.2 or newer

Customizer App for Mac
  • OS X 10.6 (Snow Leopard) or newer

Customizer App for Microsoft Windows
  • Windows Vista, 7, 8 and 10